Terms, conditions
& practices.

Welcome to St. Luke’s Health Plan website (stlukeshealthplan.org domain, “Website”) where we offer information for our visitors. These Terms of Use describe the conditions under which we intend to provide these services to you. By using this Website, you agree to accept the terms, conditions, and practices described in this Website’s Terms of Use and the Website Privacy Policy.

These Terms of Use are for this Website only and do not cover other websites offered by St. Luke’s Health System and its subsidiaries. Terms and conditions for other websites can be found on their respective pages.

Representations and Warranties

You represent and warrant that: you understand and agree that these Terms of Use form a legally binding agreement; you will use the Website in a manner consistent with all laws and regulations and in accordance with these Terms of Use; and you will not provide information to St. Luke’s Health Plan that is false or misleading, or otherwise deceptive.

St. Luke’s Health Plan reserves the right to alter the Website, services provided or used on the Website, and information published on the Website at our discretion without notification. St. Luke’s Health Plan also reserves the right to use and disclose information from the Website required to comply with legal requirements and/or to carry out lawful functions of St. Luke’s Health Plan.

Age Limitation

This Website is intended to be used only by persons 13 years of age or older. If you are younger than 13, please ask your parent or legal guardian to assist you in using this Website.

Not Medical Advice

The information contained on this Website should not be construed as medical advice or instruction. If you need medical advice, contact your healthcare provider.

Accuracy and Availability

St. Luke’s Health Plan makes every effort to ensure the information published on this Website is accurate and complete. Errors and omissions are always possible, however, and St. Health Plan does not warrant that all information or services provided on the Website are accurate, complete, or secure. St. Luke’s Health Plan also does not guarantee or endorse advice, opinions, or statements published on the Website. The Website may be unavailable at times due to maintenance, back-up procedures, system failures, or other causes. Access is provided on an “AS-IS, AS AVAILABLE” basis.

Intellectual Property Ownership and Licenses

The Website and all content provided on the Website, such as text, graphics, trademark, service mark, name, logos, icons, tags, images, audio-visual works, videos, information, data, photographs, graphs, typefaces, music, sounds, features, software and other material (the “Materials”), is the property of St. Luke’s Health System, the parent company of St. Luke’s Health Plan, its affiliates or its licensors and is protected by all U.S. and international copyright laws, trademarks, trade secrets, patents and other proprietary rights in all forms whether existing now or hereinafter developed. You understand that your use of any mark, name or logo located on the Website without express written permission of St. Luke’s, or the trademark owner, is strictly prohibited. You understand that St. Luke’s grants you a limited, revocable, nonexclusive, nontransferable, personal license to access and display the Materials on the Website for personal, noncommercial use only, for the sole purpose of viewing the Materials and information provided on or through the Website, and subject to and conditioned on your continued compliance with the Terms of Use. You agree not to remove, alter or obscure any proprietary notices provided in or with the Materials. All rights not expressly granted in the Terms of Use are reserved.

Waiver of Liability

To the maximum extent permitted by law, you agree not to hold St. Luke’s or any of its directors, employees, consultants, or agents liable for any loss, injury, or claims of any kind resulting from information or services received in connection with or through the Website.

Limitation of Liabilities

To the maximum extent permitted by law, you agree that St. Luke’s Health Plan and its participating providers and facilities shall not be liable to you or any third party for any damage, loss or expense or for any direct, indirect, special, incidental, consequential or punitive damages (including, without limitation, loss of profits, loss or corruption of data, loss of information, emotional damage, loss of goodwill, work stoppage, computer failure or malfunction, or interruption of business) arising out of, or in any way related to: (1) Your possession or use of the materials, content, products or information provided on or through the Website; (2) Any other products, services or information offered, sold or displayed on or through the Website or on other websites; (3) Your use of, inability to use, or reliance on the Website and/or the Materials; (4) Errors, mistakes or inaccuracies in the materials or information provided on or through the Website; (5) Personal injury or property damage of any nature; (6) Your unauthorized access to or use of St. Luke’s Health Plan secure web pages; (7) Any interruption or cessation of the Website; (8) Any inaccuracies or defects in software, communication lines, virtual private network, internet service provider, computer hardware or software, or any other service or device you use to access the Website; (9) Any bugs, viruses, worms, Trojan horses or the like that may be transmitted to or through the Website by any third party; and/or (10) Any decision made or action taken by you or anyone else based upon information contained or provided on or through the Website, regardless of whether St. Luke’s Health Plan or any of its participating providers and facilities have been advised of the possibility of such damages or whether such liability is based in tort, contract, or otherwise. Your sole remedy for dissatisfaction with the Website is to stop using the Website.

Terms of Use Revisions

We may revise our Terms of Use at any time without notification. Our most current Terms of Use will be available on our Website, including the date the terms were last updated. It is your responsibility to review these Terms of Use periodically to see if there have been any changes that may affect you.

These Terms of Use were last updated on August 1, 2022.

Questions and Contacts

If you have any questions or concerns about the policies, practices, or terms in our Terms of Use or Website Privacy Policy, you may contact St. Luke’s Health Plan by telephone at 1-833-478-5853, by sending an email message to [email protected], or by contacting us through U.S. mail at:

St. Luke’s Health Plan

815 East Park Blvd.

Boise, ID 83712